Sigh. At least it’s an audio CD, not another Goldratt book. Bill Brantley mentions a critical insight Goldratt has made in a recent Audio Book, Beyond the Goal : Eliyahu Goldratt Speaks on the Theory of Constraints. Here’s the money quote: “Technology is beneficial if and only if it diminishes a limitation.” It’s another restating of, “Only invest in IT where it solves a problem.” However, it has the advantage of providing a clear way to measure the benifit – the inverse of the cost of the limitation. It can I’ll be thinking about that one for a while and I’ll be trying to integrate this idea into my writing on strategic perspectives on IT.
Eclectic Bill: TOC Analysis of Technology